VAT Relief Form

Please note: if you already have registered for or have a VAT exempt shopping account, you do not need to fill out this form.

Please could you (or a family member or carer on your behalf) complete the below VAT relief form.

Once complete, we will update your account to be VAT exempt. If you need help with anything, please don't hesitate to let us know.

Please note that it is an offence to falsely claim that you or the person you are buying for is eligible for VAT relief.

VAT Relief: Customer’s declaration

You should complete this declaration if you are ‘chronically sick or disabled’ and the goods or services are for your own personal use. A family member or carer can complete this on your behalf if you wish.

You can find out more from the Helpsheets on the GOV .UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone 0300 123 1073.

A person is ‘chronically sick or disabled’ if he or she is a person:

• with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
• with a condition which the medical profession treats as a chronic sickness

It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.

If you are unsure, you should seek guidance from your GP or other medical professional.