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VAT and Delivery FAQ
Am I eligible for VAT exemption?
As per HMRC wording, โpeople with a disability, chronic or terminal illnessโ can be VAT exempt.
Can I claim VAT exemption on behalf of someone else?
Yes if they are eligible for VAT exemption. Please note the items must be for the own โpersonal and domestic useโ of the disabled individual.
What do I need to claim VAT exemption?
We need written confirmation of your name, your address and the nature of your disability and/or chronic or terminal illness.
Do I need a doctor's note to claim VAT relief?ย ย
No, a doctor's note is not necessary to claim VAT relief.
How do I claim VAT exemption?
Which items are VAT exempt?
All products with a VAT exempt options are available for purchase with VAT exemption. These are items that have been specifically designed to make dressing easier.
Iโm from outside the UK- can I claim VAT relief?
All orders outside of the UK are automatically zero rated, meaning you wonโt need to apply for VAT relief.
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