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Autumn may have arrived but that can't stop us from dressing beautifully & with ease. Dressing up pretty pieces with smart and comfortable layering has never been so easy now that we have welcomed in some beautiful adaptive additions.

We are here to give you a quick taste of our ideal autumn layering with an Able Label favourite, The Danielle wrap skirt. 

VAT Exempt icon


We are so happy that we can make beautiful, accessible clothes. But, we also like to shout about the fact we can offer VAT relief on the majority of them too. This is because they have been specifically designed to help make dressing easier.

We often get asked how does it work? Am I eligible, is my relative eligible? So we have put together this guide to make it all a little clearer.

World Alzheimer's Month supported by The Able Label


With someone developing dementia every three seconds, World Alzheimer's Month campaigns to raise awareness and challenge the stigma that surrounds dementia. Launched in 2012, the international World Alzheimer's Day is on 21st September each year. 

Founder Katie and her family know the challenges that Alzheimer's can bring having been a carers for her Nan who passed away last month on her 96th Birthday.  Katie explains that "our aim was to keep Nan as independent as possible for as long as possible - she was very clear this was what she wanted".

VAT exemption logo from HMRC


We have had several people call us for clarification about VAT exemption and whether it applies to them. Others have simply put through orders oblivious to the fact that they may be eligible for VAT exemption on The Able Label clothing. 


We therefore wanted to help explain VAT exemption on our clothes to help with future orders. 


What is VAT exemption?

VAT is a tax that you pay when you buy goods and services as a consumer within the European Union, including the UK. 20% is the standard rate for VAT. H M Revenue & Customs (HMRC) states that “equipment that has been designed solely for people with a disability, chronic or terminal illness or on the adaptation of equipment so they can use it can be VAT exempt”.  This means that they pay the retail price excluding VAT. 


Who is entitled to VAT exemption?

As per HMRC wording, “people with a disability, chronic or terminal illness” can be VAT exempt. Chronically sick means that you have an illness that is likely to last a long time and disabled means substantially and permanently handicapped by illness or injury. Some disabilities covered by this include arthritis, diabetes, lupus, angina, parkinson’s, stroke, dementia, fibromyalgia, MS and ME.


Please be aware that VAT exemption does not apply to a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb. 


The items must not be purchased for the general use of other able-bodied persons, they have to be for the own ‘personal and domestic use’ of the disabled individual.


What items are VAT exempt?

Only products shown with "excl VAT" prices are available for purchase with VAT exemption.


How do I claim?

To claim VAT exemption when placing an order is simple. When you are at checkout follow these steps:



1. Tick the box “I qualify for VAT Exemption”.

2. You will then be prompted to create an account by clicking on the “Create an Account” link. 

3. Complete details fully for all boxes to set up an account, and tick the button to show that you do qualify for VAT Exemption. Go on to complete the extra details fully for the VAT Exempt claimant and then click ‘Create’

4. Your account has now been created so click ‘Take me to my Cart’ to proceed  with the order.

5. For future orders, log in and VAT exemption will automatically be applied.



What HMRC require

The Government requires that you fill in a simple declaration setting out the nature of your disability and/or chronic or terminal illness. We are required to retain a copy of your declaration and it may be passed to HMRC as evidence of your eligibility. 


The Able Label require no proof of your disability or a doctor’s letter, however you need to remember that it is an offence to falsely claim that you or someone you are buying for is eligible for VAT exemption under the guidelines.


What to do now?

If after reading this guide you are still unsure if you or the person you are buying for qualifies for VAT exemption then please read the HMRC guide, consult your doctor for clarification or email us at where we will be happy to help.